Frequently Asked Questions
Is your honey raw and unfiltered?
Yes! All our honey is 100% raw and unfiltered. We believe in keeping honey as close to its natural state as possible, which means it retains all the beneficial enzymes, pollen, and nutrients that make honey so special.
Where does your honey come from?
Our honey is locally sourced from carefully maintained bee colonies. We work with local beekeepers who share our commitment to sustainable and ethical beekeeping practices.
Why does honey crystallize?
Crystallization is a natural process and actually a sign of pure, raw honey! It doesn't mean the honey has gone bad. You can easily return it to liquid form by gently warming the jar in warm water. Never microwave honey as it can destroy beneficial enzymes.
How should I store my honey?
Store honey at room temperature in a tightly sealed container. Honey doesn't need to be refrigerated and can last indefinitely when stored properly. Keep it away from direct sunlight and moisture.
What's your return policy?
We want you to be completely satisfied with your purchase. If you're not happy with your order for any reason, please contact us within 30 days of receiving your package. See our Shipping Policy for full details.
Do you offer wholesale or bulk pricing?
Yes! We offer wholesale pricing for bulk orders. Please contact us directly to discuss your needs and we'll be happy to provide a custom quote.
Is honey safe for children?
Honey should not be given to infants under 12 months old due to the risk of infant botulism. For children over one year old, honey is a nutritious and delicious natural sweetener.
How long will my honey last?
Properly stored honey never spoils! Honey found in ancient Egyptian tombs was still edible after thousands of years. While we recommend consuming it within 2 years for best flavor, honey's natural properties allow it to last indefinitely.
Do you ship internationally?
Currently, we only ship within the United States. We hope to expand our shipping options in the future. Sign up for our newsletter to be notified when international shipping becomes available.
How can I contact you?
We'd love to hear from you! You can reach us through the contact form on our website. We typically respond within 24-48 hours.